Shipping policy

We offer Free Shipping on orders in the contiguous United States (48 mainland states).

We do not currently ship to Hawaii, Alaska, or U.S. overseas territories. We plan to expand our shipping coverage to more regions in the future.

Shipping Method

We offer Standard Shipping only.

Order Processing Time

Orders placed before 2:00 PM Pacific Time (PT) on business days (Monday – Friday) are typically processed within 1–2 business days. Orders placed after 2:00 PM PT or on weekends/holidays will be processed on the next business day.

Shipping Time

After your order is shipped, delivery usually takes 5–10 business days, depending on your location. Actual delivery times may vary based on carrier schedules.

Important Notes

• Free shipping applies only to addresses in the contiguous United States.
• We only ship to verified addresses.

Contact Information

U.S. Customer Service Center
5114 Point Fosdick Dr, Ste F
Gig Harbor, WA 98335
United States

Phone: +1 763-482-0034(Minnesota)

Email: service@jiupetio.com