Privacy Policy

Last Updated: July 24, 2026

At Jiupetio, operated by Xuzhou Jiuhong Pet Products Co., Ltd., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide to Us

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by our payment providers; we do not store full credit card numbers)
  • Order history and preferences
  • Communications you send to us (such as customer service inquiries)

Information Collected Automatically

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages visited and time spent on our website
  • Clickstream data

Information from Third Parties

We may receive information about you from third-party service providers, such as payment processors, shipping carriers, and marketing platforms, to help us fulfill orders and improve our services.

2. How We Collect Information

We collect information in the following ways:

  • Directly from you when you place an order, create an account, subscribe to our newsletter, or contact customer service
  • Automatically through cookies, web beacons, and similar tracking technologies when you browse our website
  • From third-party service providers that assist us with payment processing, shipping, analytics, and marketing

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, shipping updates, and customer service inquiries
  • To send you marketing communications, promotions, and newsletters (if you have opted in)
  • To improve our website, products, and customer experience
  • To detect, prevent, and address fraud, security issues, or technical problems
  • To comply with applicable laws and legal obligations
  • To personalize your shopping experience

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how users interact with our site.

Types of cookies we may use include:

  • Essential Cookies: Necessary for the website to function properly (e.g., shopping cart and checkout)
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party companies that help us operate our business, such as payment processors, shipping carriers, email service providers, and website hosting providers
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect the rights, property, or safety of Jiupetio, our customers, or others

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order-related information is typically retained for accounting, tax, and legal compliance purposes.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications
  • The right to restrict or object to certain processing of your information

To exercise any of these rights, please contact us at service@jiupetio.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your personal information.

9. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including China and the United States. These countries may have data protection laws that are different from the laws of your country. By using our website, you consent to the transfer of your information to these countries.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

U.S. Customer Service
5114 Point Fosdick Dr, Ste F
Gig Harbor, WA 98335
United States

Phone: +1 253-458-6745
Email: service@jiupetio.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Pacific Time)