Terms of Service

Last Updated: July 24, 2026

Welcome to Jiupetio. These Terms of Service (“Terms”) govern your access to and use of the website operated by Xuzhou Jiuhong Pet Products Co., Ltd. (“we,” “us,” or “our”), including any content, functionality, and services offered on or through jiupetio.com (the “Website”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website.

1. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to use this Website and place orders. By using the Website, you represent and warrant that you meet this eligibility requirement and have the legal capacity to enter into these Terms.

2. Use of the Website

You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates any applicable federal, state, local, or international law or regulation
  • Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website
  • Use any robot, spider, or other automatic device to access the Website for any purpose
  • Introduce any viruses, Trojan horses, worms, or other material that is malicious or technologically harmful
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website or any server, computer, or database connected to the Website

3. Account Registration

Certain features of the Website may require you to create an account. When you create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Products and Pricing

We make reasonable efforts to display accurate product descriptions, images, and prices. However, we do not warrant that product descriptions, images, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free.

Prices are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to modify or discontinue any product at any time without prior notice. In the event of a pricing error, we reserve the right to cancel any orders placed for products listed at an incorrect price.

5. Orders and Payment

All orders placed through the Website are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

Payment must be made at the time of purchase using the payment methods available on the Website. By providing payment information, you represent and warrant that you are authorized to use the selected payment method.

Applicable state sales tax will be automatically calculated and charged at checkout based on your shipping address.

6. Shipping and Delivery

Shipping terms, delivery times, and shipping areas are governed by our Shipping Policy, which is incorporated into these Terms by reference. Please review our Shipping Policy for detailed information.

We currently offer free standard shipping only to the contiguous 48 states of the United States. We do not ship to Alaska, Hawaii, U.S. overseas territories, or military bases.

7. Returns and Refunds

Returns and refunds are governed by our Refund Policy, which is incorporated into these Terms by reference. Please review our Refund Policy carefully before placing an order.

8. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Xuzhou Jiuhong Pet Products Co., Ltd. or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website without our prior written consent, except as follows:

  • Your computer may temporarily store copies of such materials incidental to your accessing and viewing those materials
  • You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use

9. User Content

If you submit reviews, comments, or other content to the Website (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that you own or control all rights to the User Content you submit and that such content does not violate these Terms or any applicable law.

10. Prohibited Uses

You may not use the Website:

  • For any unlawful purpose or to solicit others to perform or participate in any unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code

11. Disclaimer of Warranties

THE WEBSITE AND ALL PRODUCTS AND SERVICES OFFERED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Website will be uninterrupted, secure, or free of errors or viruses.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL XUZHOU JIUHONG PET PRODUCTS CO., LTD., ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE WEBSITE OR ANY PRODUCTS PURCHASED THROUGH THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE APPLICABLE PRODUCT OR SERVICE.

13. Indemnification

You agree to defend, indemnify, and hold harmless Xuzhou Jiuhong Pet Products Co., Ltd. and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in the State of Washington, and you hereby consent to the personal jurisdiction and venue of such courts.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and us regarding your use of the Website and supersede all prior or contemporaneous understandings and agreements.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. The updated version will be indicated by an updated “Last Updated” date. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

U.S. Customer Service
5114 Point Fosdick Dr, Ste F
Gig Harbor, WA 98335
United States

Phone: +1 253-458-6745
Email: service@jiupetio.com

Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (Pacific Time)